The next rung

Business owners get starting at the bottom MY KIDS GOT ROYALLY SICK of my “when I was young” stories. To them, I never was, so why not just read a fairy tale by a professional, like Walt Disney. Of course, when I was young, Walt Disney owned a cartoon company that was mainly famous for […]

The world is changing

Challenges come in unexpected ways I HAVE HAD THE OPPORTUNITY to perform some flooring quotes over the last month. I seem to run into exceptionally nice people who seem to have done some homework on choosing their replacement floor covering. You have to wonder where these seemingly intelligent people are doing their research. I am […]

Generation Z is Generation Zoom

New scene affects all aspects of business The world has not changed much since the last column. There is uncertainty everywhere. Businesses are closing and in many cases are closed forever. Many of the others are still technically open, but are hanging by a thread financially. At my company, we have hired back the few […]

The new age of training and development

I THINK WE HAVE ALL HEARD the statement “it’s a new world” enough that it’s tiring. By Lee Senter The subject of “the new world” certainly stimulates conversation and there are always lots of responses, but exactly what is new out there? What are we going to experience? How will things be different? The reality […]

Spring training

Looking forward to courses, conference, new standards The CFCRA is a shareholder of the Institute of Inspection Cleaning Restoration Certification (IICRC). This drives the purpose of holding the association together. We can be privy to the latest information being gathered in the industry and we are creating some leading-edge industry standards. This year, two new […]