Trouble shooting

Sometimes it’s more than the flooring As I have done before, I’d like to share photos of some recent flooring installations I visited, and hopefully the problems I saw can help our readers to avoid these types of situations and help their customers avoid them as well. In some cases, troubleshooting goes beyond just the […]

Acclimation

Important in the summer also! For floor coverers, the way we work in very cold or very warm weather is a detail that is often forgotten and, if not handled correctly, can lead to problems. We hear talk about “acclimation” and most often think of the cold weather months. However, I’ve seen as many, if […]

Necessity: Mother of invention

Temp, fast-track installations in the pandemic era First, to my readers, I hope that you, your colleagues and all of your families are keeping well in these uncertain times. As I am writing this, I have started my second month staying and working at home. I could fill these pages with what it has been […]

Clarifying vinyl options

WPC? SPC? LVT? SVT? VET? VCT? I spoke at a presentation for a large flooring contractor recently about a variety of flooring in the resilient category, especially vinyl and rubber. After the meeting, one of the industry veterans in the group pulled me aside. “Christopher, we have a lot of new people here, and they […]

Revisiting a popular format: Installation Q&A

It has been over a year since I did a Q and A column, and the questions keep coming. So, here are some recent ones that I’ve been asked, or are based on situations that I have run into. Q: What problems do you see most often in “click” floating floors? A: This category continues […]

Installation communication

Setting realistic expectations can help installation teams For all of my 41 years in this industry, there has been deep concern for the shortage of qualified installers, and the situation is more serious now than ever. Retailers are frustrated by slipshod installation jobs, or we have customers feeling the floor covering they purchased is not […]

Waterproof floors

Don’t oversell and don’t under-test I was planning a writing evening after work and thinking about my column that would address some issues related to concrete moisture concerns in floor coverings. Coincidentally, I started my day on a conference call with several people from my company. As we were reviewing a variety of flooring products […]

Failures as a teachable moment

Another 1,000 words First, I want to thank the readers that reached out to me about my last column “Worth 1,000 words.” I asked about how you liked the format and the reaction was very positive. Here are a couple of examples of problems I saw recently that are nothing new, but installers still made […]

Worth 1,000 words

Teachable moments from others’ mistakes It is said a picture is worth a thousand words, so here are four pictures of situations I’ve encountered and about a thousand words about these situations that can help floor coverers and specifiers avoid similar failures. RESILIENT FLOORING I had a recent site visit to the lobby of an […]

Evolution of safety floors

Although it’s not an “official” category of its own, for over 30 years, there has been a resilient flooring product commonly called “Safety Flooring.” This material was developed in Europe as a resilient flooring option for wet slip resistance that is an alternative to quarry tile or poured epoxy. By incorporating an abrasive aggregate such […]