Quality assurance program

An exercise in best practices The quality assurance program (QAP) continues to build momentum in the commercial sector of the floor covering industry here in Canada. QAP is now being specified more frequently by consultants, building owners and even general contractors in multiple provinces. This is a step forward in the battle for the floor […]

The world is changing

Challenges come in unexpected ways I HAVE HAD THE OPPORTUNITY to perform some flooring quotes over the last month. I seem to run into exceptionally nice people who seem to have done some homework on choosing their replacement floor covering. You have to wonder where these seemingly intelligent people are doing their research. I am […]

Committees tackle important construction challenges

Finding and filling cracks Bringing attention to some of the issues that plague us as floor coverers and helping to find solutions remains one of NFCA’s main objectives. One way we do this is by inviting industry experts from around the country and from other related industries to participate on teams tasked with addressing some […]

Generation Z is Generation Zoom

New scene affects all aspects of business The world has not changed much since the last column. There is uncertainty everywhere. Businesses are closing and in many cases are closed forever. Many of the others are still technically open, but are hanging by a thread financially. At my company, we have hired back the few […]

The new age of training and development

I THINK WE HAVE ALL HEARD the statement “it’s a new world” enough that it’s tiring. By Lee Senter The subject of “the new world” certainly stimulates conversation and there are always lots of responses, but exactly what is new out there? What are we going to experience? How will things be different? The reality […]

Associations have role to fill

Practises after pandemic It has always been a bit unusual to write a column six-to-eight weeks in advance and be able to deliver a message that is suitable for the times. You never knew for sure what would happen in the coming weeks, but you could write considering for what will “likely happen.” But the […]

BuildEx Vancouver expert panel tackles a daunting project

Their own perspectives Early in 2019, the NFCA applied to speak at Vancouver Buildex 2020. The subject: getting the specification right for flooring installations and how starting the conversation early in construction can save time, money and avoid delays for everyone involved. Buildex accepted the proposal but came back with a suggestion — could NFCA […]

An unresolved issue

The gap between Divisions 3 and 9 For many years, the same old scenario has repeated. The floor covering installer and general contractor butt heads over who will correct the concrete slab prior to floor covering installation. Over and over, we hear the same thing: “It’s the floor guy’s job to prepare his surface (sub-floor) […]

Spring training

Looking forward to courses, conference, new standards The CFCRA is a shareholder of the Institute of Inspection Cleaning Restoration Certification (IICRC). This drives the purpose of holding the association together. We can be privy to the latest information being gathered in the industry and we are creating some leading-edge industry standards. This year, two new […]

NFCA reflects on a year of success

NFCA recently held its third Annual General Meeting and Fall Social in Vancouver, B.C. NFCA president Rick Wagner of Maxwell Floors talked about the positive strides made in the last year, due in no small part to the continued and greatly valued support from members, partners and sponsors across Canada. Some of the year’s key […]