Installation communication

Setting realistic expectations can help installation teams For all of my 41 years in this industry, there has been deep concern for the shortage of qualified installers, and the situation is more serious now than ever. Retailers are frustrated by slipshod installation jobs, or we have customers feeling the floor covering they purchased is not […]

Secret recordings

Proactive workplace policies make sense The proliferation of mobile devices and related technologies has made it easier and more common for people to surreptitiously record private conversations. Even in the workplace, recording conversations is on the rise; people are frequently slipping their smartphones into their pocket and turning on their recording apps before the start […]

Low tech country living

Eastern Townships house fits landscape THE HATLEY HOUSE NEAR MAGOG, Que., sits up a dirt road out in the country amongst rolling hills, its high-pitched gables so typical of the area displayed proudly. The architecture firms Pelletier de Fontenay and François Abbott Architecture, both of Montreal, collaborated on the three-winged house. According to Yves de […]

Hand-me-down

Design solutions don’t come from a shelf “She’s long, she’s tall, she’s six feet from the ground, She’s tailor made, lord she ain’t no hand-me-down” … from Jimmie Rodgers Blue Yodel No. 4 We usually now use the term hand-me-down when we are referring to something that has been used and is now being recycled, like children’s […]

School with a view

St. Lawrence River provides backdrop METIS BEACH INTERMEDIATE school in small town Métis-sur- Mer, Que., serves approximately 90 English-speaking children from Matanie, Mitis, Matapedia and Rimouski Regional county municipality. Established in 1829 on the south side of the mouth of the St. Lawrence River, the school setting provides spectacular views of the water and nearby […]

Waterproof floors

Don’t oversell and don’t under-test I was planning a writing evening after work and thinking about my column that would address some issues related to concrete moisture concerns in floor coverings. Coincidentally, I started my day on a conference call with several people from my company. As we were reviewing a variety of flooring products […]

Design by Post-it

Contemplation beyond sticky notes I was recently a guest critic at a student presentation at a design university. It was very slick, with excellent graphics. As it scrolled along, I felt sure that I was seeing the results of what I call Design-by-Post-It-Notes. And, sure enough, the presentation eventually showed some evidence of process and […]

Your will(s)

When and why to have more than one In some Canadian jurisdictions, a person can have more than one will. The main reason for using multiple wills is to save probate tax. Assume an individual, call her Betty, dies in Ontario and owns the following assets at her death: a home owned jointly as joint […]

Retirement resonates

Serene surfaces inspired by nature LAST FALL, MORE than 350 resident seniors, their families, community members and dignitaries celebrated the official Grand Opening a new retirement community in Ajax, Ont. Westney Gardens was the brainchild of Revera, an owner, operator and investor in the senior-living sector, who invested $50 million to bring the modern, environmentally […]

Failures as a teachable moment

Another 1,000 words First, I want to thank the readers that reached out to me about my last column “Worth 1,000 words.” I asked about how you liked the format and the reaction was very positive. Here are a couple of examples of problems I saw recently that are nothing new, but installers still made […]