RECENT POSTS

Outdoor surface protection covers all climates

Surface care specialist Fila has launched a new water-repellent protector for outdoor surfaces. Hydrorep Eco is a solvent-free treatment for surfaces spanning from stone pavers to exposed brick walls. It protects against water, weathering and efflorescence, and also hampers the buildup of algae, moulds and lichen. The breathable treatment can be applied over residual moisture, for what is said to be a fast application in all seasons, and does not alter appearance. The ready-to-use … [Read More...]

Ceramic tile takes its cue from artist-inspired hues

Like miniature works of art, ceramic tiles in the Watercolors collection from Lunada Bay are said to express a handcrafted, artisanal aesthetic that shines in contemporary, country and coastal environments. From rich to delicate, earthy to aquatic, the shaded hues pay homage to the palettes of five famous painters, the company says. The multi-tint Green Mix is named for the Georgia O’Keefe, the Light Grey for J.M.W. Turner, the Dark Grey for John Singer Sargent, the White for James McNeill … [Read More...]

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FEATURE

The groundwork is done; now get the order

THERE COMES THE TIME to turn the potential customer into a paying client. To get her to place the flooring order, it helps to have a consistent strategy in place that can satisfy everyone. “When I do get to the point of asking them to close, they know that they are going to be taken care of throughout the entire process,” says Hillary Beney, sales and design associate, CDL Carpet and Flooring … Read More...

Training and education sets your business apart

Flooring businesses have to be able to differentiate themselves from their competition in order to succeed. But what makes one enterprise smarter than the next, and more knowledgeable than your average big box store? Staff training — in-house education, vendor seminars and apprenticeships — is what makes the difference. Training contributes to satisfying the demands of customers so that when … Read More...

NEW PRODUCTS

Outdoor surface protection covers all climates

Surface care specialist Fila has launched a new water-repellent protector for outdoor … Read More

Ceramic tile takes its cue from artist-inspired hues

Like miniature works of art, ceramic tiles in the Watercolors collection from Lunada Bay are said to … Read More

Luxury vinyl tile installs quickly with no special tools

The SmartDrop Collection from Fuzion Flooring is loose lay luxury vinyl tile flooring that is said … Read More

Porcelain stoneware flooring for residential buildings

A new Naxos porcelain tile product from Fincibec Group has been introduced. The Build collection … Read More


WHAT’S BEING SAID

  • E-letter: Disasters fake and realKirk Francis" Kerry --- Thank-you for speaking the truth... very insightful commentary.. and we look forward with... " Sep 12, 12:48 PM
  • E-letter: Clouds from both sides nowWayne Laforet" You've hit the nail on the head. I would hope the general public would get... " Jun 22, 1:33 PM
  • E-letter: Clouds from both sides nowAmit Gupta" I really enjoy reading your articles And your writing Tried to send you a comment... " May 10, 7:43 PM
  • E-letter: GenerationsKerry Knudsen" Hi, Luciana, Thanks for the note. It hits at some of the most important communication... " Apr 12, 2:33 PM
  • E-letter: GenerationsLuciana Bordignon" Kerry, I am not impressed with you going on and on and on your religious... " Apr 12, 2:22 PM


Active Discussions

INSTALLATION

More about installing by-the-book: Standards Q & A

My last column about the importance of industry standards raised a number of questions, and I hope it answered some questions as well. I just started my 40th year in floor covering, and the industry has done a good job establishing a large number of written guidelines that cover the variety of flooring materials and job conditions. The important thing to be aware of is that the standards … Read More...

Why standards matter

Ignoring “the book” brings high liability I have been involved in many a complaint on floor coverings when a particular industry standard was cited as not having been followed. This placed responsibility for whatever went wrong in any number of places, from the architect that didn’t write the standard into the specifications, to the general contractor, dealer or installer not following … Read More...

Health care challenges

Plenty of opportunity if you mind the details FEW SEGMENTS OF THE CONSTRUCTION INDUSTRY are as hot as health care right now. I’ve been involved in a lot of resilient floor projects in health care from the specification, installation and inspection side, and have seen failure and success. Depending on the use and the budget, resilient flooring in health care varies from vinyl composition … Read More...

Lippage and assumptions

I recently had to inspect an installation of porcelain floor plank. The complaint was “chipping.” Because it was a porcelain product, I was surprised because these products have the reputation for durability and I’d not heard of a case of this type of wear before. The project was a wood-look plank in a “café” area of a senior living facility so that didn’t seem very high traffic to me. By … Read More...