RECENT POSTS

Order management software debuts translate feature

RollMaster Software has introduced multilingual documents to its flooring order management platform. The latest feature, a part of the Q3 2019 Release, allows translation of comment lines to another language on both customer-facing documents like quotes, sales agreements, receipts and invoices, as well as on work orders, including batch work orders. The feature currently supports twelve languages including Spanish, French, German, Greek, Haitian Creole, Hebrew, Italian, Portuguese, … [Read More...]

Paver support system for easier exterior installations

Troba-Level is a paver support system from Schluter designed specifically for use with thick porcelain tiles rated for exterior use. The paver support system, or pedestals, supports the tiles above the substrate with no bonding system required. This elevated system is said to have a number of advantages over traditional bonded tile methods including simple installation, natural drainage and ventilation. The system is available with several accessories designed to manage sloped … [Read More...]

FEATURE

Training train never stops

Installers need constant education to do jobs right THE FIVE Ws HAVE NEVER SEEMED MORE URGENT when it comes to being trained on floor coverings. Why do we train? Who gets training? When do we train? Where do we train? What products should we train on? There is so much to learn, but luckily there are still experts out there to teach you how to get the job done right, no matter what surfaces … Read More...

Reality in 2019: Recreational cannabis

HARD TO MEASURE, IMPOSSIBLE TO IGNORE NOW THAT RECREATIONAL CANNABIS has been legal in Canada since October, employers and safety experts have been taking stock of its effect on personnel at business establishments. Not a problem? Think again. According to Statistics Canada, the number of new cannabis users is increasing. During the first quarter of 2019, 646,000 cannabis users reported … Read More...

NEW PRODUCTS

Order management software debuts translate feature

RollMaster Software has introduced multilingual documents to its flooring order management … Read More

Paver support system for easier exterior installations

Troba-Level is a paver support system from Schluter designed specifically for use with thick … Read More

Effective adhesion and repair solutions for flooring systems

Mapei has introduced Mapefloor I 900, a two-component epoxy resin, as well as Mapefloor EP 19 and … Read More

Pre-mixed grout reflects tile colours

Pro Grout One Luminance from Proma is a professional-grade, ready-to-use premixed grout with Smart … Read More


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Active Discussions

INSTALLATION

Installation communication

Setting realistic expectations can help installation teams For all of my 41 years in this industry, there has been deep concern for the shortage of qualified installers, and the situation is more serious now than ever. Retailers are frustrated by slipshod installation jobs, or we have customers feeling the floor covering they purchased is not what was promised. One of the problems is false … Read More...

Waterproof floors

Don’t oversell and don’t under-test I was planning a writing evening after work and thinking about my column that would address some issues related to concrete moisture concerns in floor coverings. Coincidentally, I started my day on a conference call with several people from my company. As we were reviewing a variety of flooring products in our line, one of my more experienced colleagues had … Read More...

Failures as a teachable moment

Another 1,000 words First, I want to thank the readers that reached out to me about my last column “Worth 1,000 words.” I asked about how you liked the format and the reaction was very positive. Here are a couple of examples of problems I saw recently that are nothing new, but installers still made an old mistake; the two situations I encountered recently were preventable problems related to … Read More...

Worth 1,000 words

Teachable moments from others’ mistakes It is said a picture is worth a thousand words, so here are four pictures of situations I’ve encountered and about a thousand words about these situations that can help floor coverers and specifiers avoid similar failures. RESILIENT FLOORING I had a recent site visit to the lobby of an office in New York City to examine “bumps in the floor” in areas where … Read More...